Book Description This unique book helps readers prepare for the hotel and restaurant operational tasks they’ll come across when working in the industry Reader-friendly, it offers extensive coverage ofuseful topics, operational situations, and management cases from the major areas of the hospitality field Topics challenges readers’ оеътн competency in problem-solving, critical thinking, effective communication, ethical reasoning, quantitativeanalysis, and the use of technology A valuable handbook for restaurant managers, hotel and motel managers, and others that need a comprehensive compilation of hospitality management topics Professionals will be able to brush up on any food and beverage or lodging topic quickly.  Корней Иванович2005 г ISBN 0131779796.